Terms of Service

Last updated:

1. Acceptance of Terms

By accessing and using Selly Africa's platform and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Selly Africa provides an e-commerce platform that enables users to:

• Create and manage online stores
• Sell products and services online
• Process payments and manage orders
• Access analytics and business tools
• Integrate with local payment methods

3. User Accounts

To use our services, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

• Use our services for illegal or unauthorized purposes
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our platform

5. Content and Products

You are responsible for all content, products, and services you offer through our platform. You must ensure that your content complies with applicable laws and does not violate third-party rights. We reserve the right to remove content that violates our policies.

6. Payment Terms

Our pricing and payment terms are as follows:

• Subscription fees are billed in advance
• Payment processing fees are charged by your payment provider
• Prices are subject to change with 30 days notice
• Refunds are handled according to our refund policy
• Unpaid accounts may be suspended or terminated

7. Intellectual Property

Our platform, including its design, code, and content, is protected by intellectual property laws. You retain ownership of your content but grant us a license to use it for providing our services. You may not copy, modify, or distribute our proprietary materials.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in that policy.

9. Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted availability. We may perform maintenance, updates, or modifications that temporarily affect service. We are not liable for any damages resulting from service interruptions.

10. Limitation of Liability

To the maximum extent permitted by law, Selly Africa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

11. Indemnification

You agree to indemnify and hold harmless Selly Africa from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of third-party rights.

12. Termination

Either party may terminate this agreement:

• With written notice (30 days for us, immediate for you)
• For material breach of these terms
• Upon account closure or service cancellation
• For non-payment of fees

13. Governing Law

These terms are governed by the laws of Kenya. Any disputes shall be resolved through binding arbitration in Nairobi, Kenya, in accordance with the rules of the relevant arbitration body.

14. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or platform notification. Continued use of our services after changes constitutes acceptance of the new terms.

15. Contact Information

For questions about these terms or our services, please contact us: